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WHEN YOU’RE A CLEANER . . . . . . You trust very few people, and those you trust better never let you down.

Coolers are afraid of the truth because they can’t deal with it.
Closers dig for the truth and get upset when it’s not in their favor.
Cleaners know when you’re lying and wait for the truth to show itself, knowing whatever it is, they’ll handle it.

part of success means recognizing the people who can help you get where you want to go, putting all the best pieces in place. You have to surround yourself with people who can operate at your level of demanding excellence. You can’t be unstoppable, or even great, if you can’t do that. And it’s probably the hardest thing for a Cleaner to do.

trust doesn’t have to mean giving up control and allowing other people to make decisions for you.

You can’t make things better until you stop making things worse. In business, in sports, doesn’t matter, this isn’t personal.

When the answer is no, a Cleaner says no; he doesn’t soften it or wrap it in something pretty. No excuses, and no explanation afterward. Explanations are another way of saying, “I wasn’t sure, but then I went through this whole, long thought process until I came to a decision, and now I’m pretty sure. I hope you understand.” And if you do need to explain, do so knowing you’re opening the door to further discussion, because when the other guy sees you had some indecision, he’s going to try to negotiate. No is a closed door, no negotiation. Someone asks you to do something you don’t want to do, and you start explaining, that person is going to ask you again and again and again. Don’t explain, don’t make excuses. Truth takes one sentence. Simple and direct. A question, an answer.

Attaining excellence means finding those answers, not just settling for the convenient, easy route. It means seeking and accepting the truth, and adapting as necessary.

Most of the time when we ask for advice, we don’t want the truth. We want the answer we’re seeking. Be open to advice that goes against what you want.

Cleaner Law: surround yourself with those who want you to succeed, who recognize what it takes to be successful. People who don’t pursue their own dreams probably won’t encourage you to pursue yours; they’ll tell you every negative thing they tell themselves.

 If a Cleaner screws up, he wants it to be because he did what he thought was right, not because he did what someone else told him to do.

When a Cooler speaks, you have doubts.
When a Closer speaks, you listen.
When a Cleaner speaks, you believe.

A Cleaner can listen to others and still make his own decisions . . .
collecting information, processing it, deciding.

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